Shipping policy

We offer national (Spain - peninsula, Balearic and Canary Islands) and international shipments:

National

The delivery times of an order depend on the type of shipment selected. The following shipping methods are available:

  • Express home delivery: estimated delivery 2 - 3 working days.
  • Standard home delivery: estimated delivery 3 - 5 working days.
These delivery times are approximate and begin to count from 24 working hours from the date of purchase.

  • Shipments within the peninsula are free of charge from 50 €.
  • Shipments to the Balearic Islands, Ceuta and Melilla have a cost of 1.99 €.
  • Shipments to the Canary Islands have a cost of 7.99 €.
  • Express shipments have an additional cost of 9 €.
Shipments to the Canary Islands that are subject to additional customs and/or import charges will be charged to the customer.

During periods of sales, promotions or special campaigns the delivery time may be longer than usual.

The shipment of your order will be made through Correos or Tipsa.

International

Shipments will take between 48 hours and up to 10 working days, depending on the destination.

Shipping costs are as follows:

  • Shipments to Portugal have a cost of 1.99 €.
  • Shipments to Belgium and France have an additional cost of 4.99 €.
If you wish to ship to another country, please contact us at hola@papagateau.es.